Dishing out individual meals and being sure that each meal goes to the right pet takes time and care.  We feel that your pet is worth it!  There is never any extra charge for handling individual meal plans or for refrigeration of extras to add to a meal.  When each pet receives his or her own food, they recognize it and are more likely to eat it.

By working with your portion sizes you know that accuracy in measurement is maintained, and we know whether your pet is eating the amount expected.  Before we requested pre-measured portion bags, we often heard, “Oh, just fill the bowl…” or “just a scoop or two.”  This left us guessing as to what size the bowl at home was and just how big the scoop was!  This eliminates questions regarding portion control and we can monitor whether your pet is eating the amount you expect.  By maintaining portions, brand names and the time a meal is served we have experienced healthier, happier pets.

Should a gastric upset occur, we follow veterinary recommended procedures of withholding food for 24 hours.  This allows the stomach and intestine to relax.  We then feed a bland diet of rice and slowly integrate your food back into the meals over a period of time until your pet is regular again.  We maintain all of your pet’s history and your preferences in our database so that we are able to look back into these records at any time.